Top Strategies and Trends to Enhance Customer Relationships through Social Media
The restaurant world today is relying more and more on social and mobile technology. Consumer loyalty is influenced by relevant and engaging social content and enterprises are increasingly leveraging social platforms to drive the buying decision making process. Vitrue has numerous clients that use social media to enhance customer relationships through social. This session will discuss and address the top social trends that the restaurant industry faces, including how restaurants can coordinate their marketing efforts to enhance the shopping experience via social media.
Participants will learn best practices and innovative ways in which top restaurant brands are:
- Assisting customers online via social media, including geo-location
- Accessing real-time data to drive buyer decisions
- Addressing the social and mobile point-of-sale (line busting)
- Creating a unique shopping experience for customers