HELP - FAQs

Content and Community

Our courses are unique because you learn from experts - and gain professional mastery and a Certification - in your specific vertical market. Each course includes exceptional content that adds up to a strategic and tactical road map you can use immediately in your market.

Penton Media's Social Media Certification Program includes a unique testing feature. By reviewing the content at the conclusion of each session and then being tested on it, you can be sure that you comprehend that session's lessons before moving on to the next class.

You will receive supporting documents for each session. We suggest you keep all course materials as supporting documents for the strategic and tactical road map.

First, you remain a member of our exclusive social media community, where you can discuss current social media issues and stay networked with fellow members. Second, after successfully completing each course, you will download a certificate that includes your name, the class name, and the date you successfully completed the course. These certificates can be an impressive addition to your resume.

Most classes will be on-demand via the Internet, so you can attend them, study, and take the test at your convenience, 24/7.

You can engage with classmates and speakers in our LinkedIn Group and Facebook community pages.

Cost

Special Notice! On or before our official Charter Launch "Live Day" on April 12, 2012, you can enroll in the four core classes for only $250, and sign up for two elective classes FREE. That's a one-time-only savings of $445 - 64% off regular tuition! After April 12, the four core classes are $595, and the core sessions plus two electives are $695.

Live Day is a one-time-only online event in which you have the opportunity to interact with speakers to ask questions, and connect with fellow Live Day attendees - all of whom are as eager to expand their professional skills to include Social Media. You also save $445 if you enroll on or before Live Day.

Discounts for groups of three or more people can be arranged by emailing customer service at customerservice@pentoneducationservices.com. Group discounts cannot be combined with any other discount or offer.

There is no risk to you. Once you begin the online certificate (April 12, or thereafter) you have seven days to cancel and receive full refund of your purchase price.

Technical and Password

A current version of your favorite browser and the latest version of flash player. Download the latest flash player from here

Please click on "Forgot Password" link. You'll find it at the top of the page, on the right column, just below the log in fields.